What questions to ask your users?

What questions to ask your users?

User expectations and impressions questions:

• What are you thinking as you look at this?
• What is your (first) impression of this product/feature?
• What do you think this product/feature does or will do?
• Where do you start?
• When and where do you think someone would use this product/feature?

What are good user interview questions?

User Interview Example Questions

• Please tell me about yourself and your relationship to Yale.
• Please tell me about your relation to the [project topic]?
• Describe your typical day at [role environment]?
• When you are on a computer and the internet, are there any challenges you face accessing information?

  How do you create a user research question?

  Best practices for creating user research questions

  1. Start by defining broader themes.
  2. Break down your questions to make them answerable.
  3. Don’t ask questions that will influence the answer.
  4. Ask about specific examples.
  5. Ask open-ended questions.
  6. Customer introduction questions.
  7. Topic-specific questions.

  How do you ask a good research question?

  I call this question-asking format “curious commands.” Here are some examples:

  1. Tell me about…
  2. Describe a time…
  3. Share with me…
  4. Talk some more about…
  5. Help me to understand how…
  6. Explain what you’re seeing here…
  7. Show me what you would do next…
  8. Share with me what you were thinking…

  How do you ask usability questions?

  Post-Testing Questions

  1. How would you describe your overall experience with the product?
  2. What did you like the most about using this product?
  3. What did you like the least?
  4. What, if anything, surprised you about the experience?
  5. What, if anything, caused you frustration?

  How do you know if you’re asking the right research questions?

  Takeaways

  • First figure out what the research is trying to solve – make sure everyone is clear on this.
  • Questions need to be as neutral as possible – no using inflammatory words or phrases.
  • Running your questions by a neutral party first.
  • Be aware of your tone – even open-ended question can be asked in a ‘leading’ way.

    How do you interview a user?

    Here are my core tips for user interviewing

    1. Don’t ask leading or directed questions.
    2. Don’t ask people what they want.
    3. Ask open-ended questions.
    4. Don’t ask yes/no questions.
    5. Don’t make assumptions.
    6. Have a set of questions you use every time.
    7. Ask the same question from multiple angles.
    8. Never mention other users.

    What is user flow?

    User flow is the path taken by a prototypical user on a website or app to complete a task. The user flow takes them from their entry point through a set of steps towards a successful outcome and final action, such as purchasing a product.

    How do you do user research?

    How to approach user research

    1. Be specific.
    2. Be focused and relevant to what you’re trying to understand.
    3. Make them practical with the resources you have.
    4. Make them actionable.
    5. Be flexible and don’t worry about which method to use (yet)

    How many user interviews should you do?

    How many interviews should you do? There’s no industry consensus on this. Generally, most researchers find that they get what they need after somewhere between 6–12 interviews. Personally, I’ve found that after 5 or 6, you just start hearing the same things over and over.

    What should I ask a guy in 21 questions?

    21 Questions To Ask a Guy

    • What type of food do you like?
    • What kind of music do you like listening to?
    • What would you do if you won a million dollars?
    • Do you like pets?
    • What is your dream job?
    • What’s your favorite hobby?
    • Do you like traveling?
    • Do you like sports?

    How do you ask someone about their research?

    Talk the scientist through what you plan to ask….

    1. What has been / was your most important scientific finding?
    2. Are your methods generally accepted?
    3. How do your results compare with others in the area?
    4. How accurate is your data?
    5. How sure are you of your conclusions and interpretation?
    6. Is there controversy in this area?

    How do I run a user test?

    6 Simple Steps to Conduct User Testing Successfully

    1. Step 1: Define Testing Objectives. Start by clearly outlining your user testing goals.
    2. Step 2: Choose a Testing Method.
    3. Step 3: Find Representative Users.
    4. Step 4: Create Task Scenarios.
    5. Step 5: Replicate the Testing Environment.
    6. Step 6: Analyze the Findings.

    How do you create a user flow?

    How to make a user flow diagram

    1. Determine your objective and your users’ objectives.
    2. Determine how visitors find your website.
    3. Identify what information your users need and when they need it.
    4. Map out your user flow.
    5. Gather feedback, finalize, and share.

    How do you do user research without users?

    They’re ways to gain some real user insight – even when you can’t access these people directly.

    1. Trawl the forums. If you have an existing user base, then they’re probably already talking about you online.
    2. Read reviews.
    3. Speak to those on the front-lines.
    4. Check your analytics data.
    5. Watch remote session recordings & heat maps.

    In the spirit of asking good questions, here are five pivotal ones you should consider when developing your main research question.

    1. Why are you doing research?
    2. Can you make your research question more specific?
    3. How will you find your answer?
    4. What will you do with the answer?
    5. Does your plan need revising?

    What are warm up questions?

    100 warm up questions

    • Would you like to be a professional athlete?
    • Do you like doing housework?
    • What’s your favourite gadget?
    • Do you fillow any diets?
    • Are you interested in politics?
    • Why are big shopping centres so popular?
    • Describe an unusual event that happened while you were shopping.

    How do I start a user interview?

    Here’s what you need to do:

    1. Make them feel welcome. Greet your interviewee by name, offer them a drink, and initiate friendly small talk before moving to the main topic of discussion.
    2. Learn a little bit about the interviewee.
    3. Use positive body language.
    4. Explain the purpose of the interview.
    5. Keep it about the product.

    User flow is the path taken by a prototypical user on a website or app to complete a task.