How long does it take for order status to show as shipped?
If status shows as “shipped” and you have verified the shipping address, we ask for your patience. Experience has shown us that most of the small percentage of items that are not delivered by the estimated arrival date will arrive within 30 days of the shipment date.
How long does it take for an order to be delivered?
Experience has shown us that most of the small percentage of items that are not delivered by the estimated arrival date will arrive within 30 days of the shipment date. The date of shipment is listed in the Detail section of Your Account on an item-by-item basis.
What to do if your order has not been received?
If you have not received your order within 30 days of its shipment date, please contact Customer Service immediately. We are unable to refund lost orders reported to us more than 90 days after the shipment date.
When to call customer service after placing an order?
You should receive an e-mail from us acknowledging your order about an hour after placing it. If you don’t receive an e-mail from us, please contact Customer Service . If you have not received your order within 30 days of its shipment date, please contact Customer Service immediately.
How to check the status of an order I have placed?
If you are unable to access your e-mail confirmation, or if you have trouble reaching the bookseller, you may also contact us at [email protected] for more help and information concerning the status of your order. Home > Help and Customer Service > Customer Questions > Ordering books > How do I check the status of an order I have placed?
What was my Last Order I placed on Mt?
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If status shows as “shipped” and you have verified the shipping address, we ask for your patience. Experience has shown us that most of the small percentage of items that are not delivered by the estimated arrival date will arrive within 30 days of the shipment date.
Experience has shown us that most of the small percentage of items that are not delivered by the estimated arrival date will arrive within 30 days of the shipment date. The date of shipment is listed in the Detail section of Your Account on an item-by-item basis.
