How long does a vet claim take?

Processing a pet insurance claim is usually straightforward and it should take between 10-20 working days to get a payout. If you’d like to know an estimated date for the payout, just give your provider a call.

How long do pumpkin claims take?

Preventative coverage starts immediately, and Pumpkin will even accept preventive claims from 14 days prior to when your coverage began. The claims process is simple and straightforward. Submit claims forms directly from your Pumpkin account, attach the vet receipt and then digitally submit.

Do animal friends pay the vet directly?

Yes, we can pay your vet directly at their discretion. This can be done by ticking the ‘Pay my vet directly’ box on the claim form. Alternatively, your vet can claim directly by using Pawtal, our online claim system for vets only. It doesn’t need to be confusing, find out how to make a claim.

How long does it take petplan to pay out?

We pay 90% of claims within 5 working days once we receive the claim form. Our experienced team are ready and waiting to help, and will be in touch if we need any more information about your claim.

How long after taking out pet insurance can you claim?

How soon can I claim on pet insurance? As you can see from our list of waiting periods, you will usually have to wait around 14 days before you can claim on a pet insurance policy for an illness.

Does pumpkin cover existing conditions?

Like all pet insurance companies, Pumpkin doesn’t cover pre-existing conditions, which it defines in a sample policy as an “illness, disease, injury, or change to your pet’s health that first occurs or shows symptoms before coverage is effective or during a waiting period.

Do vets do direct claims?

However, many vets will not allow direct claims as some insurers can take a long time to pay the claims. So, in reality, the ability to undertake ‘direct claims’ is at the discretion of your vet irrespective of whether the insurance provider allows it or not. Speak to your vet for advice before taking out a policy.

How long does a claim take with animal friends?

We will aim to process your claim within 5-7 working days. Ask your vet to submit a pre-authorisation through Pawtal, our online claim system for vets. This means that there is no paper work required and claims can be dealt with much quicker.

Can I claim off pet insurance straight away?

You can now make an immediate claim if you’ve switched to us straight from another provider. For any accidents, this waiting period tends to be shorter. Some companies may cover you for accidents after 48 hours. We are not aware of any pet insurers that offer instant pet insurance cover for new customers.

Does pumpkin cover dental?

Does Pumpkin Pet Insurance cover dental? Unlike some other pet insurances, Pumpkin’s plan covers both dental & periodontal illnesses and tooth extractions for injuries – along with any exams, x-rays, procedures, and Rx meds used to diagnose or treat them.